Raritan LARA ECO User Manual download pdf (Page 84)

74 PRODUCT USER GUIDE

Maintenance

Device Information

Figure 6 - 35. Device Information

This section contains a summary with various information about this LARA eco and its

current firmware and allows you to reset the card. You may have a look at Figure 6 - 35 for

an example.

The Data file for support allows you to download the LARA eco data file with specific

support information. This is an XML file with certain customized support information like

the serial number etc. You may send us this information together with a support request. It

will help us to locate and solve your reported problem.

Figure 6 - 36. Connected Users

Figure 6 - 36 displays the LARA eco activity. From left to right the connected user(s), its IP

address (from which host the user comes from) and its activity status is displayed. “RC”

indicates that the Remote Console is open. If the Remote Console is opened in “exclusive

mode” the term “(exclusive)” is added. For more information about this option see the

Section called Remote Console Control Bar in Chapter 5. To display the user activity the

last column is used. It contains either the term “active” for an active user or the according

idle time for an inactive user.

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Raritan LARA ECO User Manual Page 84