Raritan ASMI G4 User Manual download pdf (Page 25)

Chapter 4. ASMI G4 Module Conﬁguration

While the ASMI module works with accelerated mice and is able to synchronize the local with the

remote mouse pointer, there are some limitations which may prevent this synchronization from working

properly:

Special Mouse Driver

There are mouse drivers which inﬂuence the synchronization process and lead to unsynchronized

mouse pointers. If this happens, make sure you do not use a special vendor-speciﬁc mouse driver on

your host system.

Windows 2003 Server/XP Mouse Settings

Windows XP knows a setting called "improve mouse acceleration" which has to be deactivated.

Active Desktop

If the Active Desktop feature of Microsoft Windows is enabled, do not use a plain background.

Instead use some kind of wallpaper. As an alternative, you can also disable the Active Desktop

completely.

See also

the Section called Recommended Mouse Settings for mouse mode recommendations.

Navigate your mouse pointer into the upper left corner of the applet screen and move it slightly back and

forth. This will resynchronize the mouse. If resynchronizing the mouse fails, then disable the mouse

acceleration and repeat the procedure.

Single and Double Mouse Mode

The above information applies to the Double Mouse Mode where remote and local mouse pointers are

visible and need to be synchronized. The ASMI module also features another mode, the Single Mouse

Mode, where only the remote mouse pointer is visible. Activate this mode in the Remote Console (see

the Section called Remote Console Control Bar in Chapter 5) and click into the window area. The local

mouse pointer will be hidden and the remote one can be controlled directly. To leave this mode it is

necessary to deﬁne a mouse hotkey in the Remote Console Settings Panel Press this key to free the

captured local mouse pointer.

Recommended Mouse Settings

We advise you to use the following mouse settings for different operating systems:

MS Windows 2000, 2003, XP (all versions)

For a PS/2 mouse choose Auto Mouse Speed. For XP disable the option "enhance pointer precision"

in the Control Panel.

Note: The remote mouse is always synchronized with the local mouse if selecting the option

"MS Windows 2000 or newer".

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Raritan ASMI G4 User Manual Page 25